During the transition period, if you need a replacement card, we ask that you please email Customer Support so that we can ensure we have your most recent address on file before sending out a new card.
Articles in this section
- Can I still use my Travel Cash Card?
- My Travel Cash Card is expiring this month. Will you automatically send me a new one?
- When I get my new Travel Wallet Card, can I continue to use my old Travel Cash Card until it expires? Then I can have two cards to use
- Do I have to activate my new Travel Wallet Card or can I wait until my Travel Cash Card expires?
- I received a EuroBonus Membership Card in the mail, but it does not have a payment chip. Can you send me another Card that includes both EuroBonus Membership and payment functionality?
- I need a replacement card. Do I still need to load 50 € to receive a replacement card?